- hand washing, we go through more hand soap than you can imagine
- disposable hand towels to dry
- disinfection of application tools in medical grade disinfectant
- hourly spraying and wiping of surfaces
- everything used around the eye is disposable, used once and then tossed
- recliners are sprayed with 99% rubbing alcohol in between clients
- if something is dropped on the ground, it's picked up - item disinfected and hands washed again before resuming the service
- we are a LICENSED business so the Health Board inspects the studio very regularly
"We liken our face oil blends to a lush garden. All of the stunning plants and beautiful aromas can make for some amazing skin care. At Pelle Beauty™ we've captured this – plant based goodness and aromatherapy all wrapped up into one beautiful treatment. They're a vacation for your skin."
If affordable skin awesomeness wasn't enough of a draw to try out Pelle Beauty, then maybe the idea of a Toronto based female owned business with customer service out of this world might be of interest?. I placed an order from the skin ninja's and with everything going on I didn't double check to ensure that my shipping address didn't default. Well, it defaulted and my package ended up at the wrong address...I sent an email to Marnie asking about the order. Bing bang boom - another order arrived no questions asked AND with a gift inside.
It's without a doubt, Pelle Beauty are skin Ninja's and if you didn't know now ya do...you're welcome!
Love & Lashes
Tanis was one of my first clients when I started the biz, she is as sweet as she is beautiful. Bringing her on board as part of FCL I think was more exciting for me then it was for her. Here we were, Tanis and I tag teaming at both the Brampton studio and the Burlington studio. We weren't even putting a dent in the flow of business coming through, now what!! Lovely lashing Lynda...that's what.
I posted an ad on Kiiji and Lynda responded, having recently relocated from downtown Toronto to Burlington. She had a background in hair dressing and a natural eye for design and texture. All we needed to do was train her in the FCL way of doing things and she was off! creating simple beauty one silk strand at a time.
Right after Lynda was hired, I purchased my first house. It was actually the house I had been living in with my now ex-fiancee. The owners wanted to sell fast and gave me the opportunity to purchase the home at a great price. I was a business owner and now a home owner, shit just got real.
Cruising right along, Vicky (my business manager) came to me and said "Uhhhhhh I have no where to put people". No worries!! bringing on more lashettes was the solution, along came Shanelle and Krissy. Shanelle had also been a client for as long as Tanis and I trusted her in my home with my Piggy ( no, I don't have a pig). She wasn't so sure about this whole lashing thing but I knew that she would be great and clients would fall in love with her soft spoken nature.
Krissy was the last member for the FCL team, I think she saw a "Help Wanted" ad on the Facebook page. Just the tiniest little thing and cute as a button, she was eager to learn and remembered the lashing steps right away.
(Krissy as an L.I.T. at the Burlington Studio)
The FCL team was complete, 1 business manager we would be lost without, 4 lashettes who all operated in the best interest of the business and their clients.
With a team ready to rock, I felt it was time to open another location. FCL dominated in the West with locations serving from Mississauga to Ancaster. So when Steph Daga of BlushPretty approached me about coming back into the Toronto market - the timing was right.
I had been working out the Queen St location 2 years prior and had failed (let me tell you that still had a sting to it). At that time I was stretched too thin and just couldn't focus on Toronto. Steph knew FCL Toronto needed to happen and like everything she does, she MADE it happen. She and Elaine looked for locations while I gave a thumbs up or down from my Lash Lair. They found the PERFECT location 777 Richmond St West, in the heart of Queen West - Trinity Bellwoods. The studio was urban, in a great area and had parking.
The 777 Richmond St location is still a work in progress, because we're the new kids on the block and have only made an impact in the West. Our clients have rallied as they always do and have offered ways to help spread the word that FCL Toronto is open and ready to make Wake Up Made Up beauty happen. So here's to you: current lash junkies, new lash addicts, lashettes, biz partners and biz managers. If 2014 is going to be as good to me and FCL as 2013 was...We are blessed.